- Augusta University
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- Information for Parents
Information for Parents & Families
Parents & Families: Supporting Your Student’s International Adventure
We know that sending your student abroad is both exciting and a bit nerve-racking. Rest assured that Augusta University’s Study Abroad Office is committed to providing a safe, well-supported, and enriching experience for your student. This page offers key information on health & safety, finances, academic policies, and ways to support your student.
Why Study Abroad?
Study abroad is more than just a trip, it’s a life-changing opportunity that helps students develop:
- Global perspective and cross-cultural communication skills
- Career-boosting experiences through internships and networking
- Personal growth in confidence, adaptability, and independence
- Academic enrichment by learning from faculty in an international environment
Contact Us
Study Abroad Office
Summerville Campus
Suite 251
Health & Safety: Our Top Priority
Your student's well-being is our top priority. Before, during, and after their travel. Our office follows comprehensive risk management protocols that include:
- Pre-departure orientation covering health, safety, culture, and emergency preparedness
- Mandatory travel insurance coverage for all students and faculty
- 24/7 emergency response procedures in coordination with program leaders and partners abroad
- Review of all programs by the Institutional Study Abroad Committee and, where applicable, provost-level approval
- Monitoring of U.S. Department of State Travel Advisories, CDC guidelines, and on-the-ground developments in each country
Each program is led by trained Augusta University faculty and/or staff who are required to complete risk management training before departure.
What Happens in an Emergency?
We prepare for the “just in case” so that students are never without a plan.
Emergency Contact Card
Every student receives a wallet-sized emergency card with:
- Local emergency numbers
- Program Directors contact information
- Housing addresses and phone numbers
- Study Abroad Office and campus emergency numbers
Our Response Plan
- 24/7 emergency phone access to Augusta University faculty and staff
- Coordination with international partners, medical facilities, and insurance providers
- Emergency relocation or evacuation procedures, if needed
- Parental notification if the situation warrants it
Health and Wellness Support
Before travel, students are encouraged to meet with their healthcare provider and update routine vaccines. Students with chronic health concerns should speak with us directly to ensure proper accommodations and planning.
Mental Health Matters Too
Adjusting to a new culture can be overwhelming. We talk openly about culture shock, homesickness, and mental wellness during orientation, and we’re available throughout the program for check-ins or referrals.
Resources include:
Travel Insurance: We've Got You Covered
Every student is required to purchase AU-approved international travel insurance which includes:
- Emergency medical care
- Mental health support
- Medical evacuation
- Travel delay and baggage loss
Students can log into and view their medical coverage here.
*Faculty-led programs: insurance is included in program costs.
**SGT and IST: students must purchase insurance on their own.
Risk Monitoring and Program Review
We continuously assess program safety using:
- State Department Travel Advisories
- CDC Health Notices
- Local reports from our partners
- Feedback from returning students and faculty
ISAC reviews every faculty-led and small group travel program. Faculty leaders are trained in emergency response, FERPA, and Title IX compliance.
Money Matters: Costs, Scholarships & Refunds
Study Abroad Program Costs
Costs vary by program. Program costs include airfare, housing, excursions, and some meals. See detailed pricing on each program page. Tuition and fees are separate from program cost.
Scholarships and Financial Aid
Scholarships and Financial AidPayment, Withdrawal, & Refund Policy
We understand plans can change. Please review our withdrawal and refund policies to understand deadlines and financial commitments.
Understanding FERPA
The Family Educational Rights and Privacy Act (FERPA) protects students’ educational records, meaning our office cannot share certain information without the student's consent. We encourage open conversations with your students to stay informed about their experience abroad. Under FERPA, our office cannot release
- Student’s contact information abroad
- Program status
- Enrollment details
- Grades and transcripts
- Course schedule information
- Medical records
- Housing details
For more information on FERPA, visit the U.S. Department of Education website.
Preparing Your Student for Success
Still Have Questions?
We know there is no substitute for peace of mind. If you would like to speak directly to our staff, we are happy talk with you about program details or how we prepare students for travel.