How to Receive Service

What you need to do to receive services:

  1. Complete and Submit a New Client Intake Form. Contact Testing and Disability Services to schedule an intake appointment. This can be done via phone at 706-737-1469 or email at tds@augusta.edu.
  2. Appointments can be conducted in person or virtually via Teams.
  3. Bring or submit the appropriate documentation that includes a statement of diagnosis, how the diagnosed problem impacts your ability to learn, and suggested accommodations in order to validate your request for academic accommodations. Documentation must be current and by a qualified health professional, such as a physician, audiologist, psychologist, psychiatrist, or neuropsychologist. Additional information can be found on our documentation criteria page.  Once received by TDS, documentation will be reviewed within 3–7 business days, depending on the submission date.
  4. Once accommodations have been approved, request accommodation notifications by accessing AIM Online Portal at the beginning of every semester.
  5.  Discuss Accommodation Letters with faculty within one week of receiving the letters from Testing & Disability Services(TDS).
  6.  Contact TDS immediately should you encounter any difficulty or other concerns regarding your academic accommodations.
  7.  Abide by the University’s standards and guidelines for behavior in the Student Code of Conduct. (Please refer to the Augusta University Student Manual.)
  8.  Adhere to the Academic Honesty Policies as stated in the Augusta University College Catalog. 
  9. Adhere to the Testing & Disability Services Student's Rights and Responsibilities 

What the disability service provider will do:

  1. Review the student’s documentation and meet with the student as necessary to determine eligibility for receiving academic accommodations. Disability service providers may sometimes confer with other professional staff members to determine eligibility and approve appropriate and necessary accommodations.
  2. Meet with assigned student to discuss the approved accommodations and the procedures necessary to obtain them.
  3. Research and prepare paperwork (such as “Accommodation Letters”) as necessary to facilitate receipt of appropriate accommodations for which the student is approved.
  4. Assist the student with academic accommodations process.
  5. Assist the student in resolving problems that may occur in the testing accommodations process.
  6. Interact with faculty, staff, and non-university professionals on student’s behalf as appropriate (such as DRS counselors, other college or graduate program staff, etc).
  7. Maintain records of interactions with student related to the administration of academic accommodations.