As a student at Augusta University, finding the tools you’ll need as you progress towards your degree is vital. On this page, we have compiled a list of popular digital tools that we know students use every day. This will be your online resource to access things like the classroom learning portal, email, printing services and much more.

Feel free to bookmark and use it as a launching point for AU tools. Content will be added periodically, however, you are the user, we welcome any suggestions as to the types of tools you think would be most beneficial to your student experience. Your education is a top priority; having important links, all in one place, makes it easier to find what you need quickly so you can keep focused on learning.

Need Help?

 Online Service Portal
 One Stop Help
University: 706-721-4000
Health System: 706-721-7500

 

Quick Access

Password Reset

Email

Duo

Brightspace D2L LMS

Box

Microsoft Teams

Student Printing

Electronic Signatures: Box Sign

 

 
 
 

Campus Help Desk

IT Services has five locations on campus to receive hands on assistance. Student consultants man each help desk. Check the IT One Stop Help for locations and hours. Quickly find answers to your questions by searching the IT knowledge base. For additional help, call (706) 721-4000 to speak to a representative 24x7.

Online Web Conferencing Tools

Students have the option of using two online meeting platforms: Microsoft Teams or Zoom

Printing and Computer Labs

Augusta University has computer labs and printing stations for student use. For detailed information and to learn more about available printing, computer labs and software, visit computers and printing.

Campus Alerts & Emergency Notifications

Jaguar Alerts is an emergency notification system to inform you of how the University will contact you in the event of campus emergencies, official closures, and other important events.

Visit the Critical Event Preparedness and Response Alert Sign Up site to enroll. In case of an emergency, contact Public Safety at 706-721-2911.

Free or Discounted Software

Augusta University has several campus agreements to provide some of the most popular software to students free of charge or at a greatly reduced price. Software includes Microsoft Office, Mathematica, SAS JMP Pro, and more. Security Tools are also available at low cost to students.

The Augusta University College of Education majors use Chalk & Wire for students to create electronic portfolios to showcase their work in a portable format. Please see the College of Education Chalk & Wire Site for more information.

Equipment Check-Out

Currently enrolled students may borrow audio, video and imaging equipment and cables for class-related work from the IT Help Desk in the Reese Library. You will need your JagID when checking out equipment. The Reese Library is the only location that has equipment for lending. 

Libraries

There are two libraries on campus: the Reese Library on the Summerville campus and the Robert B. Greenblatt, M.D. Library on the Health Science campus.

As a student, when can I expect access to an academic system?

Service Student Granted Access Student Access Removed Information
Box Within 24 hours of course registration. Immediately upon graduation. Box lets you secure, share and edit all your files from anywhere.
Campus Labs Within 24 hours of course registration. Immediately upon graduation. This web-based solution supports the IDEA Student Ratings of Instruction System, a nationally normed, research-based instrument that focuses on assessment and includes adaptive recommendations for more effective teaching.
Echo360 After clicking a link from LMS to an Echo 360 course. Three years after graduation. Echo360 turns classrooms and events into collaborative communities of learning and success by combining industry-leading video, engagement and analytics into one unified experience.
Email Within 24 hours after applicant accepts their acceptance from admissions. One year after graduation. Augusta University uses Office 365 email for all students, faculty, and staff.
ExamSoft Day before classes start for the term.  Immediately upon graduation.  ExamSoft simplifies the way you manage assessment with a one-stop platform for exam creation, delivery, and reporting.
Handshake (AU Career Services) Within 24 hours of course registration. One year after graduation. Discover new career paths. Find amazing jobs and internships. Connect with great companies and non-profits. 
LMS (Learning Management System) Within 24 hours of course registration. Three years after graduation. The primary hub for academic courses. Student holds will prevent and remove access. Unenrolling from a course will remove access to that course.
Pounce The primary hub for academic courses. Student holds will prevent and remove access. Unenrolling from a course will remove access to that course. Three years after graduation.  Student Information Portal. 
TRAIN Within 24 hours of course registration. Three years after graduation.  Workforce development and compliance training, powered by D2L.
Microsoft Teams  Within 24 hours of course registration. Immediately upon graduation.  A hub for teamwork. Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.