Patient Rights

As a Patient, You Have the Right to:

  1. Considerate, respectful and confidential treatment
  2. Continuity and completion of treatment
  3. Access to complete and current information about your condition
  4. Advance knowledge of the cost of treatment
  5. Informed consent
  6. Explanation of recommended treatment, alternate treatment, the option to refuse treatment and the risk of no treatment
  7. Emergency, incremental and total patient care
  8. Treatment that meets the standard of care in the profession
  9. Access to a patient advocate

Doctor holding patients hands

For more information about your health care rights and responsibilities, please visit the U.S. Department of Health & Human Services website.

Patient Complaints and Concerns

Faculty Clinic and Resident Programs

Dr. Orris Knight Sims
Director of Billing Compliance | Patient Advocate
PATIENT_ADVOCATE_DCG@augusta. edu
706-721-5544

Student Program

Patient Services/Patient Advocate
706-721-2371