Housing and Residence Life is here for you. We want to make sure all of your questions are answered to help you feel right at home. We have compiled some frequently asked questions to help guide you through residence life. Topics include:
For other questions, please view the related pages of our site.
Who does Housing consider an undergraduate upperclassman?
We consider an upperclassman student to be an undergraduate student who is no longer a student in their first-year or freshman year of college. They are either a transfer or returning student who is classified as a sophomore, junior, or senior. They are students who are usually in their second year or more.
Who does Housing consider a graduate student?
We consider a graduate student to be a student who has earned a bachelor's degree and is pursuing an additional degree.
Who does Housing consider a professional student?
We consider a professional student to be a student who has earned a bachelor's degree and is pursuing additional education in a specific field.
Who does Housing consider a new student?
We define a new student as a student that has not lived in Housing at Augusta University prior to the semester they are applying. A returning student means the student has lived in Housing at Augusta University prior to the semester they are applying.
I paid the school $200 for an application fee, is that the same as the application fee for Housing?
The $200 deposit you paid was for your admission/tuition and is not affiliated with Augusta University Housing. The Application fee within the housing portal is to guarantee your housing for our department and is the only "deposit" for housing required.
I would like to make payments on my Housing, can I call Housing to set up a plan?
All payments are through your student account set up by the Business Office. They have payment plans through Nelnet that are available until the end of drop/add each semester. You may contact the Business Office at 706-737-1767. Please note that we do not have a way to take payment through our office.
I see a Housing application fee and pre-payment/deposit in the housing application. Which do I pay?
There is an application fee for new students of $150 and a prepayment/deposit of $200 for students that are returning who have lived in housing before. If you have paid the payment within the application and can sign the contract, then you are good to go.
I am trying to pay my application fee and/or pre-payment/deposit in the housing application, but the payment is unsuccessful. What should I do?
You may want to try another payment form. We accept credit cards and electronic checks through TouchNet. This system is very secure and requires all information to be entered just as your financial institution has it reported. Check the address and abbreviate as they have abbreviated. If you are using an electronic check, you will want to verify your routing number is correct. If you are still having problems, please give us a call at 706-729-2300.
Who are the staff that are available on site?
Professional Staff
Student Staff
Are there other professional staff?
Yes! Please visit our staff page.
Does Augusta University have a live-on requirement for First-Years?
First Year students are not required to live in on-campus housing during their first year of enrollment. We do not have a mandatory on-campus first-year student residence policy in place.
Can I live on campus as an East Georgia State College student?
Unfortunately, effective 2018, East Georgia State College students are no longer eligible to live on our campus.
Can I live on campus as a Dual Enrollment student?
We do not offer housing to Dual Enrollment students.
Do I have to have a meal plan to live on campus?
All undergraduate students (First-Years to Seniors) are required to have a meal plan.
What is the length of the contract?
Academic Year Contracts are full a full 10 months (Fall & Spring semesters). Twelve Month Contracts are for a full 12 months.
How do residents request maintenance or information about sending/receiving mail?
Please visit our page for current residents for more information.
What is the pet policy?
We do not allow personal pets in the residence halls; however, we do allow all assistance animals. Assistance Animals (service and support animals) are defined by Augusta University policy.
Augusta University is not responsible for the care or supervision of assistance animals. For a service animal to be approved to live within the Residence Hall, the student must first go through Testing and Disability Services. TDS can be reached at 706-737-1469.
May I see my room before the move-in date?
Depending of staff availability, students may schedule a virtual tour or an in-person tour of a model room – not their specific dorm room – with Housing & Residence Life. A virtual tour is also available on the Housing & Residence Lifewebsite, along with photo tours of each residence hall and dorm rooms.
When will I find my room assignment and roommate?
Please refer to the room and roommate selections tab at the bottom of the page. This informative page details the different dates first-year students and returning students need to know regarding roommate selection, along with information about room selection.
When can I move into my residence hall?
Access the housing calendar for move-in and other important dates.
What amenities does my on-campus accommodation offer?
Augusta University’s on-campus accommodations offer a variety of amenities. Please visit the residence hall page to learn more.
What type of security exists for on-campus housing?
All on-campus housing accommodations include security, including either card swipe for entry, gated access to parking lot (University Village), and/or campus security. The Augusta University Police Department is accessible 24/7, along with access to the RAVE Guardian App and the Jaguar Safety Patrol.
Where can students park?
There are many parking and transportation options available through Augusta University. For students, all vehicles need a permit to park on Augusta University property, which will be applied to through the Parking Management Portal. When applying for a permit, students are asked to have license plate and payment information available to complete the transaction.
Students, employees and visitors can also apply for a daily parking permit through the ParkMobile app, and permits can be scheduled in advance or upon arrival to campus. Most lots will charge about $4 per day.
There are many lots assigned for students to park in. Students should review the Residential Student Parking Guidelineresource that provides lot numbers, locations and permit prices.
Students who do not have their own mode of transportation can also utilize Augusta University’s free campus shuttle service, JagExpress. All JagExpress shuttles are GPS-equipped with trackable routes and locations in real-time through the PassioGO app.
How can I find out more information or ask specific questions?
Contact Housing and Residence Life for additional information or specific questions at (706) 729 – 2300 or via email at residencelife@augusta.edu. The office is open Monday - Friday from 8:00 a.m. - 5:00 p.m.
If I have been waitlisted for on-campus housing, how can I check my waitlist placement number?
Students who have been place on Augusta University’s on-campus housing waitlist can view their waitlist placement by following these steps:
What resources are there for students waitlisted for on-campus housing and must now look for off-campus housing?
For the 2024-2025 academic year, students who are the on-campus housing waitlist should first refer to the waitlist placement number. If your waitlist number is below 25, then you will likely be assigned on-campus housing by July 15. If your waitlist is above 25, then you will likely not be assigned housing and will have to look into alternative options. We advise all students on the waitlist to explore off-campus housing options to ensure a smooth transition 2024-2025 academic year.
Students can access Augusta University’s Off-Campus Marketplace which provides alternative housing options, a roommate search, amenities, resources on public transit and transportation, and renter education.
Below are additional housing options for students to explore, which are not listed on the AU Off-Campus Marketplace. We encourage students to ask about monthly student specials at each location.
These locations are
