DEGREE AUDIT
Provides an easy-to-read worksheet that helps see how completed courses fulfill degree requirements and which degree requirements still need to be completed.
STUDENT PLANNING
Maps out the academic journey for students from their first class to graduation.
ADVISING SUPPORT
Gives advisors the required information to guide students in their academic journey and provide personalized advice based on their students’ goals.
Check out this overview of JagTrax if you'd like to see more about what this helpful tool can do for you:This video overviews the features of JagTrax, a degree auditing worksheet to help students stay on track with their degree program.
DESCRIPTIONJagTrax users can request one on one training via Teams! Email jagtrax@augusta.edu to schedule training . |
How to Access JagTrax |
Navigating the Degree Audit |
Plans |
How to Access JagTrax |
Navigating the Degree Audit |
Plans |
Updating Advisors in Banner |
What is JagTrax?
JagTrax is a Web-based tool to help students and advisors monitor student progress toward graduation
How do Faculty access JagTrax?
Faculty can access JagTrax via POUNCE.
From the Main Menu:
How do Students access JagTrax?
Students can access JagTrax via POUNCE.
From the Main Menu:
Who can use JagTrax?
Why am I getting an "Authentication Error" error message?
Users receiving the error message should close all browsers including Banner, clear your cache and history, then try logging in again but remember to only use the first part of your email address (anything before the @augusta.edu) for the username. If you still receive an error message, please email jagtrax@augusta.edu.
What if I can't see my advisees in JagTrax?
For some advisors, the assignment of the advisor to the advisee in Banner is required to review their record in JagTrax. Appropriate Banner access is required to add an advisor to a student record in Banner.
If you have already been provisioned the appropriate access, follow the instructions for Updating Advisors in Banner.
If you or your departmental administrative assistant need access, please complete the System Access Request Form.
Please contact the Data Stewards at banneraccess@augusta.edu if you have any additional questions.
Is it possible to identify remaining program requirements by reviewing JagTrax?
Yes, JagTrax lists degree requirements in a block format.
Are grades visible in JagTrax?
Grades are updated in JagTrax at the end of each semester after the completion of "End Of Term Processing." Once processed, grades are viewable in JagTrax following the nightly refresh.
I submitted a student record update. Why is the old information still listed on the degree audit in addition to the new information?
As students are reported in their curriculum to the Department of Education at the beginning of each term and any changes to curriculum during a term may impact the assessment of tuition and fees, updates submitted after the published drop/add period on the academic calendar will be effective for the next term.
In addition to the current term curriculum, JagTrax will display the future term curriculum to allow for advisement and registration planning. Current term curriculum will no longer display in the audit beginning the first day of the future term.
My advisee submitted a student record update. Why is the old information still listed on the degree audit in addition to the new information?
As students are reported in their curriculum to the Department of Education at the beginning of each term and any changes to curriculum during a term may impact the assessment of tuition and fees, updates submitted after the published drop/add period on the academic calendar will be effective for the next term.
In addition to the current term curriculum, JagTrax will display the future term curriculum to allow for advisement and registration planning. Current term curriculum will no longer display in the audit beginning the first day of the future term.
What if information in JagTrax isn't up to date?
There could be many reasons that information in JagTrax is not up to date. A few of the most common are listed below.
Feel free to contact the Registrar's Office at jagtrax@augusta.edu regarding information not being up to date.
What steps should be taken if the information in JagTrax is not correct?
Any discrepancy should be brought to the attention of the Registrar's Office.
Some of the common problems and solutions are listed below:
Discrepancy | Solution |
The major on the worksheet is wrong and/or the concentration doesn't appear on the worksheet. | Submit a Student Record Update form to the Registrar's Office at registrar@augusta.edu to have this information updated. |
The requirements for my major are wrong. | Review the catalog term that appears on each of the blue bars that separate the sections of the worksheet. This is the catalog used to build your requirements. Contact the Registrar's Office at jagtrax@augusta.edu if the catalog year should be changed. |
Permission was granted to substitute a course but is it not showing in the audit trail in JagTrax. | Once the advisor and department chair approve a substitution, it must be sent to the Registrar's Office at jagtrax@augusta.edu to be updated in JagTrax. |
Is a JagTrax worksheet like a transcript?
JagTrax is an unofficial audit of coursework, as well as an outline of all degree requirements. A transcript is your official university record and must be requested using the link below.
When should a student/advisor review a degree audit?
A degree audit can be reviewed at any time, but it is recommended to do so at least four times a semester:
Is it possible to print worksheets from JagTrax?
Yes. Choose the printer icon from the top right menu bar.
Will my entire course history be available in JagTrax?
JagTrax uses the information listed on your official transcript. In addition to completed and in-progress requirements, JagTrax will list outstanding requirements. All updates made prior to the last refresh will be available for viewing in JagTrax. JagTrax is refreshed nightly.
When do I need to submit a course substitution form?
A course substitution should be completed when a student is following the curriculum for the correct catalog year, but took a course in place of another.
Why am I getting an "Access Denied" error message?
Users receiving the error message should close all browsers including Banner, clear your cache and history, then try logging in again. If you still receive an error message please email jagtrax@augusta.edu.
**If you are an AU student in addition to your advisor role, please contact jagtrax@augusta.edu regarding your "Access Denied" error.**
When are students added to JagTrax?
Students will be added to JagTrax upon acceptance.
What does the error message "No Student Data Exists" mean?
There may be several reasons why a student does not have a JagTrax audit. If the student ID number shows "No Student Data Exists" in JagTrax that could mean:
What should I do if there are "Un-Enforced" exceptions listed on JagTrax?
If you see exceptions that have become "Un-Enforced" please contact jagtrax@augusta.edu.
Why are non course requirements listed in my Fall Through?
Non course requirements are not tracked for degree progression and will be removed from the listing during the next system upgrade.
Why do I have more than one GPA?