Skip to main content
Back to Top
Augusta University LogoShield

Information for:

  • Current Students
  • Alumni
  • Community
  • Faculty & Staff
  • Military
  • Patients

Resources

  • A-Z Index
  • Calendar
  • Campus Maps
  • D2L LMS
  • Email
  • Libraries
  • MyAugusta
  • News
  • Jobs & Careers
  • Portals
  • Pounce
  • Shuttles
  • Admissions
  • Academics
  • About
  • Student Life
  • Athletics
  • Research
  • Health
  •   Giving
Graduation
  • Graduation
    • Graduation Information
    • Health Science Application
    • Summerville Application
    • Graduation Fee
    • Honors Policy
    • Commencement Policy
    • Diploma Information
    • JagTrax
    • Graduation FAQ
    • Helpful Links
  • Commencement
  • A-Z Registrar Services
  • Augusta University
  • Graduation
  • JagTrax

JagTrax

  • Provides an easy-to-read worksheet that helps see how completed courses fulfill degree requirements and which degree requirements still need to be completed.
  • Maps out the academic journey for students from their first class to graduation.
  • Gives advisors the required information to guide students in their academic journey and provide personalized advice based on their students’ goals.

Are you an advisor who needs access to JagTrax? Fill out this form.

ACCESS JAGTRAX

Contact Us

JagTrax

jagtrax@augusta.edu

 

JAGTRAX
VIDEOS

 

CURRENT
STUDENTS

 

ADVISORS
& FACULTY

 

TRAINING
 

 

FAQ
 

 

JAGTRAX REQUIREMENTS
RESEARCH REQUEST

 

JAGTRAX STUDENT
ISSUE REPORT FORM

INSTRUCTIONS

 

CURRENT STUDENTS

How to Access JagTrax
Navigating the Degree Audit
Plans

ADVISORS & FACULTY

How to Access JagTrax
Navigating the Degree Audit
Plans
How to Request a Course Substitution

 

 BACK TO THE TOP


TRAINING OPPORTUNITIES

NAVIGATING JAGTRAX FOR ADVISING

This training is hands on and will provide an overview of JagTrax and how to review degree requirements for graduation for advisors.

Prerequisite for Training: JagTrax Advisor Access

COURSE DETAILS

  Monthly: First Tuesday
  August 6, 2024
  September 3, 2024
  October 1, 2024
  November 5, 2024
  10:30AM-11:30AM
  Teams
  Advisors
  jagtrax@augusta.edu

REGISTER: NAVIGATING JAGTRAX FOR ADVISING
JOIN TEAMS MEETING: NAVIGATING JAGTRAX FOR ADVISING

JAGTRAX DROP-IN WORKSHOP

This weekly drop-in session provides advisors with an opportunity to ask questions and connect with the DegreeWorks Specialist. 

Prerequisite for Training: JagTrax Advisor Access

COURSE DETAILS

  Weekly: Tuesdays
  3:30PM-4:30PM
  Teams
  Advisors
  jagtrax@augusta.edu

JOIN TEAMS MEETING: JAGTRAX DROP-IN WORKSHOP

ONE ON ONE TRAINING

JagTrax users can request one on one training via Teams! Email jagtrax@augusta.edu to schedule training.

Prerequisite for Training: JagTrax Advisor Access

 BACK TO THE TOP


VIDEO TUTORIALS

STUDENT PERSPECTIVE

This video provides an overview of JagTrax, a degree auditing tool that helps students stay on track with their degree.

ADVISOR PERSPECTIVE

This video provides information for new advisors or those seeking a refresher on utilizing JagTrax for student success.

WHAT-IF ANALYSIS OVERVIEW

This video provides an overview of the What-If Analysis feature in JagTrax.


 BACK TO THE TOP

 

 

FREQUENTLY ASKED QUESTIONS

What is JagTrax?

JagTrax is a web-based tool to help students and advisors monitor student progress toward graduation. JagTrax allows students and their advisors to plan future academic coursework. 

Who can use JagTrax?

  • Any current student in a participating program.
  • Any Academic or Faculty advisor.  If you are unable to view JagTrax, contact the Data Stewards at banneraccess@augusta.edu.

I am getting an error - what should I do?

Authentication Error

Close all browsers including Banner, clear your cache and history, then try logging in again but remember to only use the first part of your email address (anything before the @augusta.edu) for the username. 

 If you still receive an error message, please email jagtrax@augusta.edu with a screenshot.
Access Denied

Close all browsers including Banner, clear your cache and history, then try logging in again but remember to only use the first part of your email address (anything before the @augusta.edu) for the username. 

 If you still receive an error message, please email jagtrax@augusta.edu with a screenshot.

If you are an AU student in addition to your advisor role, please contact jagtrax@augusta.edu regarding your "Access Denied" error.

JagTrax Login Error

Log out of all previously logged in JagTrax instances and try logging in again. 

If you continue to receive an error message than you may not have JagTrax access, please email Banneraccess@augusta.edu to confirm.
No Student Data Exists Confirm that the student is an active student, the catalog year is correct on the student’s record and the student has declared a degree.

What if I can't see my advisees in JagTrax?

For most advisors, the assignment of the advisor to the advisee in Banner is required to review their record in JagTrax. This is handled through automation that runs multiple times a day. If you do not see one of your Advisee's in JagTrax, please contact banneraccess@augusta.edu. 

Is it possible to identify remaining program requirements by reviewing JagTrax?

Yes, JagTrax lists degree requirements in a block format:

red circle with no fill Remaining requirements are identified by a red circle within each block.
green circle with checkmark inside Completed requirements are identified by a green circle within each block.
blue circle, filled in halfway In-Progress requirements are identified by a blue circle within each block. 

Are grades visible in JagTrax?

Grades are updated in JagTrax at the end of each semester after the completion of "End Of Term Processing."  Once processed, grades are viewable in JagTrax following the nightly refresh.

A student record update has been submitted. Why is the old information still listed on the degree audit in addition to the new information? 

As students are reported in their curriculum to the Department of Education at the beginning of each term and any changes to curriculum during a term may impact the assessment of tuition and fees, updates submitted after the published drop/add period on the academic calendar will be effective for the next term.

In addition to the current term curriculum, JagTrax will display the future term curriculum to allow for advisement and registration planning. Current term curriculum will no longer display in the audit beginning the first day of the future term.

What if information in JagTrax isn't up to date?

There could be many reasons that information in JagTrax is not up to date.  A few of the most common are listed below. 

  • JagTrax may not have been refreshed since an update was made to the student record.   A refresh is completed nightly.
  • There could be outstanding paperwork that must be completed. For example, if a grade change is pending, it is possible the form has not yet reached the Registrar's Office.

Feel free to contact the Registrar's Office at jagtrax@augusta.edu regarding information not being up to date.

What steps should be taken if the information in JagTrax is not correct?

Any discrepancy should be brought to the attention of the Registrar's Office.

Some of the common problems and solutions are listed below:

Discrepancy Solution
The major on the worksheet is wrong and/or the concentration doesn't appear on the worksheet. Submit a Student Record Update form to the Registrar's Office at records@augusta.edu to have this information updated.
The requirements for my major are wrong. Review the catalog term that appears on each of the blue bars that separate the sections of the worksheet. This is the catalog used to build your requirements. Contact the Registrar's Office at records@augusta.edu if the catalog year should be changed.
Permission was granted to substitute a course but is it not showing in the audit trail in JagTrax. Once the advisor and department chair approve a substitution, it must be sent to the Registrar's Office at jagtrax@augusta.edu to be updated in JagTrax.

Is a JagTrax worksheet like a transcript?

No, JagTrax is an unofficial audit of coursework, as well as an outline of all degree requirements. A transcript is your official university record and must be requested through POUNCE using the link below.

Augusta University Official Transcript

When should a student/advisor review a degree audit?

A degree audit can be reviewed at any time, but it is recommended to do so at least five times a semester:

  • Prior to advising appointment
  • Before registration
  • After registration to ensure courses apply to program requirements
  • After grades for each semester are posted
  • Any time changes are made to your student record

Is it possible to print worksheets from JagTrax?

 

Yes.  Choose the printer icon from the top right menu bar. 

Will my entire course history be available in JagTrax?

JagTrax uses the information listed on your official transcript.  In addition to completed and in-progress requirements, JagTrax will list outstanding requirements.  All updates made prior to the last refresh will be available for viewing in JagTrax.  JagTrax is refreshed nightly.

When do I need to submit a course substitution form?

A course substitution should be completed when a student is following the curriculum for the correct catalog year, but took a course in place of another.

When are students added to JagTrax?

Students will be added to JagTrax upon acceptance.

What should I do if there are "Un-Enforced" exceptions listed on JagTrax?

If you see exceptions that have become "Un-Enforced" please contact jagtrax@augusta.edu. 

Why are non-course requirements listed in my Fall Through?

Non course requirements are not tracked for degree progression and will be removed from the listing during the next system upgrade.

Why do I have more than one GPA?

Regents GPA The average of every grade received at Augusta University, including repeated courses. This cumulative GPA is used in determining eligibility for scholarships and academic awards.
Institutional GPA The average of grades received in all courses taken at Augusta University, including only the most recent grade for courses that have been taken more than once at Augusta University and are not repeatable for credit. If an undergraduate student repeats an Augusta University course (except courses which may be repeated for credit such as WELL activity courses), then the new grade earned, higher or lower, replaces the former grade in calculating the Institutional GPA. This GPA is used in determining graduation eligibility as well as whether or not a student is placed on academic probation or academic suspension.
Transfer GPA The average of grades that have transferred in from other schools.  Transfer work may be used to determine eligibility for academic awards.
Overall GPA The average of all grades earned in college level work.
 BACK TO THE TOP

 

University Shield

Augusta University

1120 15th Street, Augusta, GA 30912

  •   Campus Maps
  •   Campus Contacts
  • A-Z Directory
  • Degrees & Programs
  • Employment
  • Accessibility
  • Accreditation
  • Campus Safety
  • Compliance Hotline
  • Human Trafficking Notice
  • Privacy Notices
  • Title IX / Sexual Misconduct
Apply Now Give Now

© 2025 Augusta University

Facebook Twitter LinkedIn Youtube Instagram
©